At any one time, the two most current FEOS/HX OS/PX OS/IA OS X.Y, MIR OS/AFO OS X.Y.Z releases are always supported.Twelve (12) months from initial FEOS/HX OS/PX OS/IA OS X.Y.0-GA and MIR OS/AFO OS X.Y.Z-GA release dates.FireEye OS, AFO OS, MIR OS, HX OS, PX OS and IA OSįireEye will support each Software General Availability (GA) release as follows: The Last Support date is five (5) years from the End of Sale date.ĭuring the Hardware support period, FireEye will replace any failed components or product with new or reconditioned components or product (of equivalent or better quality) at the sole discretion of FireEye. This applies to all Hardware and hardware components (firmware) distributed on a hardware platform. To augment the End of Life Process for an appliance, FireEye implements the following processes for Last Support dates with respect to the Hardware and Software.
A FireEye Offering is considered End of Life when the Last Support date for the FireEye Offering is reached.Īn appliance is comprised of Hardware and Software. FireEye will use commercially reasonable efforts to provide the End of Sale Notification a minimum of three (3) months prior to the effective End of Sale date. This End of Sale Notification contains information on the discontinuation of the Offering, as well as the specific End of Sale date and associated Last Support date. The End of Life process for FireEye Offerings begins with the End of Sale Notification.
This page is intended to communicate the guidelines and process for discontinuation of FireEye Offerings in order to properly equip our customers to plan for updates, migration, and the evolution of their environment. FireEye works to deliver the most innovative and robust products, and as such may periodically choose to discontinue specific products, product versions, or solutions.
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